Posts Tagged ‘host’

Web Hosting Provider Hosting Zoom Begins the Summer of Support

Hosting Zoom, an industry-leading provider of web hosting services, today announced the rollout of a number of new customer-focused support initiatives. Under the lead of the recently hired Director of Support, enhancements to the client dashboard as well as a revamped Service Level Agreement (SLA) demonstrate Hosting Zoom’s dedication to their client base.

The new Director of Support, Jim Sowell, was recruited into the role a couple months back and is tasked with managing support services, quality and communications. Sowell will be the senior level management contact over other support managers and also regularly participate in Hosting Zoom’s message boards.

Several hundred improvements have been made to the client dashboard, the most notable ones being the following:

- View health status of servers, including history
- Support Center content has been rounded out with Tutorials, Guides, Knowledge base, FAQs, useful downloads, and access to Community Forums.
- Reply to ticket updates and notification via emails
- New ticket escalation processes
- Create multiple users (up to 5) with access controls
- New ticket rating, feedback system and search features
- Integrated rewards points and ordering
- Many order form improvements including order tracking
- Rewards points and affiliate stats improvements
- New private messaging system
- Monitoring improvements include uptime reports and logs
- Ability for dedicated and VPS clients to add monitoring with instructions free of charge
- Manage private name servers
- Automating all orders, API improvements

“Our clients have proven to be some of the most loyal in the industry, and we wanted to thank them for their continued business by reaffirming our commitment to them,” says Greg Landis, CEO of Hosting Zoom. “Research consistently shows the cost of acquiring new customers is always higher than retaining existing ones. Higher customer satisfaction and positive word-of-mouth will complement our compelling sales initiatives we have readied for the fall and winter.”

About Hosting Zoom

Hosting Zoom is a privately held web hosting company based in Houston, Texas. Hosting Zoom is an industry-leading provider of web hosting services to small and medium-sized businesses, government agencies and non-profit organizations worldwide. Hosting Zoom customers enjoy the flexibility of choosing from a full suite of hosting solutions, ranging from shared hosting and virtual private servers to dedicated and managed hosting. Each plan is backed by a world-class data center infrastructure and network, and supported by a rock solid customer service operation. Our roots go back over a decade in the hosting industry with a combined staff experience of over a hundred years.

Source : hostsearch.com

INetU Managed Hosting Commissions its Sixth and Largest Data Center

INetU Managed Hosting, a leading provider of managed hosting, managed cloud, compliance solutions, and related consulting services, is pleased to announce the commissioning of its newest data center featuring best-in-class hardware, safety, security, and power management systems.

The sixth data center, referred to as DC6, is 33% larger than its largest predecessor to accommodate INetU’s quickly-growing customer base.  All of INetU’s data centers are Visa PCI certified, SAS 70 Type II Compliant, and contain top-level security measures that include dual-factor building and data center access for all employees involving bio-metric and electronic documentation, 24/7 CCTV cameras located at each data center’s entrance, motion sensors, and more.

“We are happy to continue the expansion in data canter and corporate facilities to accommodate continued client growth,” said Dev Chanchani, President of INetU. “Our customers not only value the technology investment we have made in building more state-of-the-art facilities, but also the rigorous maintenance and testing we perform continuously to ensure industry-leading reliability and availability for our customers.”

DC6 will continue to improve on the high standards that INetU requires of all its data centers.  Located in a strategically neutral location, the data center maintains multiple Internet connections from Tier-1 providers, FM-200 gas fire suppression, vapor barrier walls, raised floor panels, and uninterrupted power that is tested on a monthly basis.

INetU recently expanded its property by 144% in the second quarter of 2010 and plans to add more data centers as their client base grows.

About INetU Managed Hosting

INetU is a leading managed hosting provider serving customers worldwide. Dedicated to building long-term relationships with its clients, INetU supports many popular Web applications and provides highly reliable hosting for enterprise class websites in the Online Retail, Healthcare, Financial Services, SaaS, Web Development, Education, Government, Consulting, and Non-Profit sectors. INetU recently scored a 96.5% customer satisfaction rating and is PCI, SAS 70 Type-II, and Safe Harbor compliant. To learn more, visit www.inetu.net.

Source : hostreview.com

NASCAR Nationwide Sponsor Go Daddy Gets Competition from HostGator.com

Competing web hosting companies HostGator.com and Go Daddy will go bumper-to-bumper this Friday at Chicagoland Speedway for the NASCAR Nationwide Series Dollar General 300. Joe Nemechek will race the No. 87 HostGator.com Chevrolet, competing against the No. 7 Go Daddy car driven by Danica Patrick.

“Racing competition has always been a lot of fun and a big part of the sport. Bringing in a competing sponsor will give fans more interest in the racing and the competition. We are glad that HostGator jumped on board,” said Joe Nemechek.

This is HostGator.com’s second race in the Nationwide Series. Their debut was last week for the Coke Zero 400 in Daytona where veteran driver Joe Nemechek qualified 32nd and finished 16th and currently is ranked at 22. Danica has completed three races so far this season with a rank of 70.

“If Joe Nemechek places ahead of Danica Patrick, HostGator is offering a free year of shared web hosting service to any Go Daddy hosting clients who switch their service to us on race day,” said Lance Custen, CEO of HostGator.com. “We’re super excited to be teaming up with Joe for another race, and looking forward to a little friendly competition between HostGator.com and Go Daddy.”

About HostGator.com

HostGator.com LLC is a world leading provider of shared, reseller, and dedicated web hosting. Privately held and based in Houston, Texas, the company was founded in 2002 by current Founder and Chairman Brent Oxley, who started the company from his dorm room at Florida Atlantic University. Since then, HostGator has grown from a small hosting company with just three servers into a world leading and industry recognized hosting provider with more than 8,000 servers under management. The over three million domains hosted by HostGator make up approximately 2% of the world’s Internet traffic. For more information, please visit HostGator Web Hosting.

Source : prweb.com

Newtek Integrates Microsoft’s Web App Gallery

Newtek Web Hosting, the technology services division of Newtek Business Services, Inc., yesterday announced that it has added the Microsoft Web Application Gallery to the list of tools available within the WebControlCenter, their account management application. The company mentions that the Web App Gallery is included for all shared hosting plans hosted on the Windows Server 2008 and IIS7 platform and provides users with easy installation of over twenty popular PHP and ASP.NET-based web applications.

It articulates that Microsoft’s Web App Gallery includes widely used blogging platforms, content management systems, photo galleries, tools, and forum software. And with a 1-click, or near 1-click, installation process for all included apps, users can quickly and easily install the applications of their choice and have them online and fully operational within a few short minutes.

The company avers that its Web App Gallery tool is included free on all new ASP.NET and ColdFusion 9 hosting plans, which are both hosted on Microsoft’s latest web platform, Windows Server 2008. It adds that some of the applications included in the Web App Gallery, and supported by the company, includes WordPress, DotNetNuke Community Edition, Acquia Drupal, Umbraco CMS, phpBB, and Gallery Server Pro to name a few.

“Seeing the huge benefits of giving our customers an easier way to deploy widely used applications, our phenomenal Development Team placed a great deal of time and resources into building out the Web App Gallery tool within the WebControlCenter,” said Bob Cichon, President of Newtek Technology Services. “It not only saves time and makes things easier for designers and developers, but it adds significant value for hosting resellers using our environment for their own clientele.”

Source : web-hosting-top.com

Savvis Secures $625M Credit Loan

Managed hosting provider Savvis (www.savvis.net) announced on Friday it has secured a raise of about $625 million, consisting of a $550 million term loan and a $75 million revolving credit facility.

Savvis says it will use the proceeds from this to repay its debt, including repurchase of about $345 million in outstanding securities and a repayment of $150 million under its revolving credit loan.

Additionally, the company says it will use any remaining proceeds for “general corporate purposes.”

The Bank of America-Merrill Lynch and Morgan Stanley Senior Funding will lead the credit arrangement, while Credit Suisse Securities and SunTrust Robinson Humphrey will act as additional arrangers and book-runners.

Last month, Savvis completed the acquisition of managed IT and colocation provider Fusepoint, adding presences in the Canadian markets of Toronto, Vancouver and Montreal.

Source : thewhir.com

Exabytes Announces Instant Dedicated Server Promotion

Exabytes, a web hosting company, today announced that in conjunction with its Merdeka Day (Malaysia’s Independence Day) celebration and in the spirit to further promote its 1Malaysia concept, it is offering its customers ‘1 Special Price, 1 Day Activation’ for its Instant Dedicated Server Promotion.

The company avers that many freebies are up for grabs such as 1TB External Hard Drive and it also guarantees the setup of a dedicated server in one day at no extra cost. It claims that if it fails to deliver a dedicated server on time, the company will provide 1 week free subscription of the dedicated server for every single working day delay in dedicated server setup.

The company lists the following freebies:

  • Free 1TB External Hard Drive for first 10 sign-ups on minimum quarterly contract basis
  • Free upgrade processor to Quad Core Intel Xeon X3440
  • Free upgrade HDD from 2×160GB Sata HDD to 2×500GB Sata HDD
  • Free upgrade RAM from 1GB to 2GB
  • Free 50GB Fully Managed Off Server Backup (with Gold Management Plan purchased)

It adds that its Dedicated Server Package is flexible as one can subscribe on minimum monthly contract basis or up to annual contract basis.

According to the company, Dedicated Server service is suitable for the use of:

  • Testing and Development
  • Business Continuity and Disaster Recovery
  • Server Consolidation
  • Run Business Application 24×7

Source : web-hosting-top.com

Cirtex Corp. Upgrades Popular Affiliate Program, Boosts Payout to Unprecedented $150 Per Sale

Cirtex Corp., parent company of hosting leaders CirtexHosting, HostV, and soon to be launched JENKU, today unveiled major upgrades to its affiliate program, which remains one of the most popular and lucrative in the hosting industry. Affiliates are one of the company’s most significant sources of growth.

The affiliate program, which allows referrals to both CirtexHosting and HostV, now pays even higher commissions. Affiliates can now earn up to $150 for generating a qualified sale of a hosting plan worth just $2.49 per month—an unprecedented payout. The affiliate program is also now integrated into the Cirtex Corp. billing system, which means faster and more accurate commission payouts for affiliates.

“Our philosophy has always been to treat our affiliates like gold. In fact, we work with affiliates closely to offer whatever they need to drive sales—whether it’s fresh marketing materials or modifications to our hosting plans. Affiliates, by their inherent nature, are on the front lines of hosting sales, and we very much respect their feedback. Affiliate sales have a significant factor in the growth of our business for many years,” said Cirtex Corp. President John Xie. “We can confidently say nobody in this industry values affiliates more than we do—and our affiliates will agree.”

Affiliates can also take advantage of upgrades to the internal affiliate tracking system. Referral tracking links can now be shortened (for example, http://www.hostv.com/#affiliate instead of longer tracking links) and affiliates can enjoy more accurate and timely reporting of referred sales.

For more information about the Cirtex Corp. affiliate program, please visit either http://www.hostv.com/affiliates.shtml or http://www.cirtexhosting.com/affiliates.shtml.

Last month, Cirtex Corp. released its Cirtex Webmaster Tools application for Android, the Google-sponsored open-source operating system for mobile phones. The release followed the release of a similar application for Apple’s iPhone.

Unlimited bandwidth Shared Web hosting from CirtexHosting starts at $2.49 per month for unlimited disk space, Colortex cPanel, and a wide variety of other value-added features. Reseller hosting starts at $25.99 per month for 25GB of disk space, and Business hosting starts at $35.99 per month for 20GB of disk space.

Source : hostreview.com

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